Our Senior Care Consultants freely give their time to many in need without any compensation. They also engage in countless hours of volunteer work as well as on uncompensated nonprofit boards and community activities that support the homeless, seniors, veterans and community education. Many times the only reward we receive working with a family, senior or professional is a thank-you.  If you have been helped by our team please send us a testimonial or thank-you we will cherish it. Please read some of our “Fan Mail” below:

info@ASilverConnection.com 866-421-8266

Pat – I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again!  Paul Ross

Dear Pat,

Thanks so much for your great suggestions, and for the time you’ve spent talking with me and doing research for my family. I’m especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the property website that I checked last night. After I talked with you this morning,I called both places and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Jina are sending me brochures by mail. I’ve called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn’t aware that they now include assisted living help in addition to their retirement options.)  So we are now very prepared to see my Dad and his doctor on Thursday. I think the place you suggested would be the perfect solution for our family’s needs. Thanks again VERY much. Sincerely, Pam Wolski

 

Hello Pat, Thanks for the excellent follow up.  You guys are great. I have very good news, my mom has made an almost 100% recovery from her fall in Dec.  She was in the hospital, rehab and group home until early May and with therapy she has progressed remarkably and is doing well back in her home with my Aunt.  The Dr. has also placed her on a mood elevator and her depression has all but disappeared.  She is chatty, alert and interested in things again. I don’t know what the future will bring but for now, all is well.  I will be sure to call on you again if the need arises. Thank you again for your follow through. Best Regards,  Valerie Missar 

 

Hi Pat,

I just wanted you to be one of the first to know–my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There still needs to be all the paperwork done for my Mom, and my Dad still needs to sell his house, but at least they have both now been accepted. The move won’t take place until a room opens up for my mom. They said it could be as early as early Nov. We are all so thrilled for them. Of course we’d like for them to both be completely well and able to live together on their own, but this set-up is the next best thing! Thanks so much again for all the help you have been in bringing this all to pass. I wouldn’t have even known about this property if you hadn’t told me about it! I’m grateful to God for leading me to you. Sincerely, Pam W.

Hi Pat, Thank you for the support and continued care. We currently don’t know Mom’s condition. Until all the test results are in. Probably in a couple of days. Then she’s off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent – then it might be affordable for them down here. If not, then we will have to look for alternatives.Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We’ll keep in touch as to what’s happening with Mom, and how we can best proceed. Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family. Will keep in touch. L.

 

Hi  Pat Thank you so much for your help and guidance – my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a “roommate”. Thanks again for all your help – I would still be looking if it were not for you. Take Care – Joan H.

 

Dear Pat, thank you for all of your help. You made the original research much more efficient for me, for which I am grateful. I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a “home” was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from. After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we chose a great place to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand. I can’t emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population, that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, With warmest regards Carol

“Good Morning Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to  let others know about your service.”~Terri

 

“Our Senior Care Consultant has been so helpful, friendly, and always answers my questions. She is great!!!”~SharonC.

 

“I’m still working with my Senior Care Consultant and she is wonderful” ~  Patti G.

 

“I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright”       ~Mary K.

 

“Our Senior Care Consultant has been a GREAT help with my Dad” ~ Cindy W.

 

“Very helpful” ~Robert W.

“Kitty is a Godsend !! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! ” ~ Mary B.

“There was a lovely gal I talked to several times who was working the weekend shift . Everyone I spoke to was kind, gentle, and very helpful. No question was too dumb”. That was very helpful to feel free to ask whatever I needed to know.” ~Linda S.

 

“Has been wonderful. I consider myself lucky to have been introduced to her. More people should know about your services” ~Craig W.

 

“She was very resourceful and very experienced. Her follow thru was outstanding” ~ Emily M.

 

Pat – Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I’ve already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information.

 

Right now we’re still in the very preliminary stages of all of this, but you’ve already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat-This service has been a lifesaver! Thanks-Pam H

 

Hi, Pat Thanks for all of your help. You have no idea how much it meant to me to have someone listen and be very, very helpful when we really needed an education and assistance in a very short time frame – and without having to make another financial investment. Thanks for all of your help and your kind, caring spirit. Pam

 

Pat – I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again!  Paul Ross

Dear Pat, Thanks so much for your great suggestions, and for the time you’ve spent talking with me and doing research for my family. I’m especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the property website that I checked last night. After I talked with you this morning,

I called both places and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Jina are sending me brochures by mail. I’ve called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn’t aware that they now include assisted living help in addition to their retirement options.)  So we are now very prepared to see my Dad and his doctor on Thursday. I think the place you suggested would be the perfect solution for our family’s needs. Thanks again VERY much. Sincerely, Pam Wolski

 

Hello Pat, Thanks for the excellent follow up.  You guys are great. I have very good news, my mom has made an almost 100% recovery from her fall in Dec.  She was in the hospital, rehab and group home until early May and with therapy she has progressed remarkably and is doing well back in her home with my Aunt.  The Dr. has also placed her on a mood elevator and her depression has all but disappeared.  She is chatty, alert and interested in things again. I don’t know what the future will bring but for now, all is well.  I will be sure to call on you again if the need arises. Thank you again for your follow through. Best Regards,  Valerie Missar 

 

Hi Pat,

I just wanted you to be one of the first to know–my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There still needs to be all the paperwork done for my Mom, and my Dad still needs to sell his house, but at least they have both now been accepted. The move won’t take place until a room opens up for my mom. They said it could be as early as early Nov.

We are all so thrilled for them. Of course we’d like for them to both be completely well and able to live together on their own, but this set-up is the next best thing!

Thanks so much again for all the help you have been in bringing this all to pass. I wouldn’t have even known about this property if you hadn’t told me about it! I’m grateful to God for leading me to you. Sincerely, Pam W.

 

Hi Pat, Thank you for the support and continued care. We currently don’t know Mom’s condition. Until all the test results are in. Probably in a couple of days. Then she’s off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent – then it might be affordable for them down here. If not, then we will have to look for alternatives.Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We’ll keep in touch as to what’s happening with Mom, and how we can best proceed. Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family. Will keep in touch. L.

 

Hi  Pat Thank you so much for your help and guidance – my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a “roommate”. Thanks again for all your help – I would still be looking if it were not for you. Take Care – Joan H.

Dear Pat, thank you for all of your help. You made the original research much more efficient for me, for which I am grateful. I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a “home” was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from. After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we chose a great place to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand. I can’t emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population, that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, With warmest regards Carol

“Good Morning Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to  let others know about your service.”~Terri

 

“Our Senior Care Consultant has been so helpful, friendly, and always answers my questions. She is great!!!”~SharonC.

 

“I’m still working with my Senior Care Consultant and she is wonderful” ~  Patti G.

 

“I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright”       ~Mary K.

 

“Very helpful” ~Robert W.

 

“Kitty is a Godsend !! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! ” ~ Mary B.

“Has been wonderful. I consider myself lucky to have been introduced to her. More people should know about your services” ~Craig W.

 

“She was very resourceful and very experienced. Her follow thru was outstanding” ~ Emily M.

Pat – Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I’ve already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information.

 

Right now we’re still in the very preliminary stages of all of this, but you’ve already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat-This service has been a lifesaver! Thanks-Pam H

Happy Thoughts… Some more of Our Testimonials

 

I want to THANK the Staff for helping my spouse and his brothers find placement for their Father. They were given 2 locations to visit … they could not have done this without your quick response and guidance.  I felt reassured that they were given clear direction and wonderful support in their nursing home requests!  The journey was softened on this phase of our lives because of your excellent staff and commitment to best practices! Fondly,

Georgene M. and the Family of Du Wayne M.


Kitty:

I had planned to call you today.  I moved Mom into Heritage Woods on Saturday.  They called me on 6/17 & asked if she could move in on the 22nd!   I couldn’t do it quite that fast — took last week off & spent the entire time cleaning out, packing & getting ready for the move.  So far, she seems to be adjusting well.

 

Thank you so much for all you help – I might never have found Heritage or learned of supportive living as an option for assisted living without you.

Peg G.


 

Kitty:  I want to try to express how grateful I am for all of your help in locating a home for my mom.  The words “Thank You” are just not good enough to express how much you helped us.  I am telling everyone about you.  I’m also telling everyone that finding a place for my mom must have occurred through a Divine Intervention that allowed me to find the right people to make this happen.   I am so grateful to Jill from Valparaiso, IN, Senior Center, also, for giving me your name.   One week after my brother’s unexpected death, I was able to move my mom into her new apartment at Franciscan Court Supportive Living Facility, after you told me about it two days before.  We are all still adjusting to the sudden change and loss in our lives, but things would have been incalculably more difficult if it hadn’t been for you.  I know this is your job, but you went above and beyond in helping me when we had an immediate need.

 

with sincere gratitude,

 

Janice N.


 

Hi, Pat. This is Renee  I got your name from Joan Barris a few weeks ago regarding my dad and VA and the excellent patches that they were refusing to do. I followed up with all of the ways that you suggested and the thing that seem to really hit a nerve was when my congressional office wrote them a letter because the next thing I know they called my mother and said that we didn’t have to do that, that the drug had been approved. Bottom line is that my father got his first batch of the stuff from the VA this week and so I guess that’s open the door for other vets who might benefits from that so I really appreciate what you did. You taking the time to help us and I just wanted to let you know that we were successful , Thank you very much.

 

Renee M.

 


Happy Holidays to you all and thank you so much for all you did for me and my parents.  I would love to make a contribution if you tell me how to do it.

We just moved my folks into Lincolnwood Place this week.  We were very pleased with both their selection which we accomplished with the help of Silver Connections and Linda Walker and with hiring of Paxem and the mover who you recommended and who did a superb job of moving them.

We have already referred your organization to several people including my parents’ realtor.  It was a savior for us.

 

Thanks again.

Sincerely,

Mimi and Keith P.


 

You’re very kind, Mom IS thriving at The Devonshire and thank you for the role you played in my visiting that facility. I cannot envision her anywhere else and I’m SO grateful to have her so close. We’ve become geographically close girlfriends as opposed to long-distance girlfriends. I feel very blessed, indeed.

Merry Christmas

Vivian B.


Mr. Harrington, I am writing to provide you with my email address, which I believe you must have on file as I received the CONNECTED LIVING EMAIL. I also want to take a few minutes to tell you how very pleased my mother and my family are with her decision to move to The Devonshire in late-October.

In just seven weeks, we have seen her make a remarkable turnaround. Her attitude, appearance, spirits and physical capabilities are much improved. She has become the independent, exceptional woman we have known and loved for many years. She enjoys the programs she’s seen, your excellent staff and the care they provide, the great food and companionship and overall ‘uplifting feeling’ of The Devonshire.

I find it hard to believe we could have found a more wonderful, suitable home where we feel confident and can see for ourselves that she is feeling at home. She is now four miles and a phone call away, and I’ve never lived close to her through my adult life.

Thank you for your leadership and for that of your fine staff and thank you for the excellent home you provide to her. I hope you will share this message with Tim, Lisa, Michelle, Sam and others that I do not know or haven’t had an opportunity to meet.

The Devonshire is a gift given to me this year, and it is one of the best gifts ever.

Sincerely,

Vivian B.


I just wanted to reach out to you to thank you so much for your assitance in at a critical time. . You helped me to find another place for my mother to live to make her last couple of months on this earth a little brighter and easier to bear and for that I am eternally greatful.. My mother passed on October 28th but she is in a far greater place feeling a whole lot better.  I wanted to let you know that you helped bring some joy to her heart and put a twinkle in her eye befor her demise.. Thank you so much for all of your help.

Tina A.


I moved my mother into Autumn Leaves on October 2nd.  So far things are going well.  It is not the small environment that I would prefer for my mother, however she is being cared for with respect and dignity which is very important since she is unable to communicate for herself.  It is also very nice that I am no longer treated as an employee of the facility…the caregivers actually take care of my mother’s needs regardless if I am there or not.Thank you sooooooooo much for your help.  You really make a difference in families lives.

Thanks again.

Manette D.


It was very nice to meet you today.  I had to go to work shortly after we spoke so I have not had an opportunity to look through all of the  material you gave me yet, but I want you to know that I really appreciate our conversation, your extensive knowledge, and your follow-up with the additional information.  I will be with my sister this weekend and I plan on giving her a copy of the book so she can also look through it.  Once we have done some more research, we will begin interviewing some of the other agencies you have indicated, and after that try to come up with some sort of a plan to get my parents to agree to at least visit a couple of the facilities.

Again, I thank you for your time and your extra effort by providing the names and contact information of the facilities that you think would most meet our needs.  You really went way beyond any expectations I had, and I appreciate your commitment to service. I will contact you in the future if I have any questions.

Most sincerely,

Sandie M.


Just wanted to let you know that my mom is moved in, settled and loving Victory Center, we do as well. Talk about a nice place with a wonderful staff, from the director to the aides to the maintenance staff, everyone has been wonderful to her. she has already made some lady friends (and a man or two) . they had a family bbq on Memorial Day that we attended, and at one point, my husband said, look at your mom, I haven’t seen her smile like that in years.

So my angel of mercy, I tip my hat to you for making this all possible. God will have a special place for you and I will always thank God for you.  Enjoy your summer!!!!!!

Lynda G

 

The help has been awesome! Every supportive living place has contacted me. My in-laws have agreed to visit Eastgate Manor in Algonquin IL. We don’t know how they will react, given they are very independent right now. Pauletta was extremely helpful. We are also going to visit Heritage Woods in South Elgin. Your service was great because the supportive living places all contacted me. I did not have to make a bunch of phone calls. I highly recommend Silver Connections to anyone looking for senior living options. Thanks again! Jill S.

 

“Recently as part of establishing our new Health Services business I signed up with several on-line lead and business listing services. A Silver Connection was clearly the easiest to use, had the best follow through, and most importantly got the information correct the first time around. The benefit to me was time savings (as compared to the others who did not get it right) and the peace of mind knowing my business information was properly and accurately publicized on the Web.” Jim Flickinger- President/Owner, BrightStar Healthcare of Dupage-Wheaton

 

Thanks Kitty…really, I mean that.   This info & your contacts will surely help us on this way.  It is good being “you”.

Tom

 

Thank you Thank you Thank you. You are GREAT!!!!

I just called and we are in the covering area and once I get the exact therapy dates and times I can set up service.

You have made my day… J Dawn M.

 

I do want to thank you for your assistance early on in this process. I am surprised that the process has improved so little from eight years ago when I was looking for similar assistance for my dad. It seems like AARP or Medicare would have made it more user friendly. All I can say is thank goodness for agencies such as yours. I found your services to be very reassuring and helpful. Keep up the good work.

Thanks again,

Diane L.

 

Thank you so much for taking the time today to discuss my mother’s needs for a part-time (8-10 hrs/wk) in-home companion.  Your expertise with the needs of dementia patients is obvious, and left me feeling hopeful that we’ll find the right person for my mother.  My father is doing a great job as her caretaker, but it’s apparent that he now needs regular assistance beyond what our family can offer. I followed the directions in your e-mail, & easily accessed the information on the three home healthcare agencies you recommended.  I will call them on Monday to begin the process. There’s a plethora of other information available on your site, too, that I’m sure our family will find helpful.

 

I’ll keep in contact with you and will be happy to provide feedback on any of your recommended providers. How comforting to know that the agencies you suggested have a proven track record with your other clients.  My first contact with you and your organization, Silver Connections, has been a very positive one.  I greatly appreciate your kindness in helping us help our parents maintain their quality of life.

Thanks Eileen D.

 

Hello

In September of 2008 it was time for more assistance for my mother of 87 years old to live out the rest of her life as full as possible. I live in Arizona, but my brother and his family who had been taking care of mom live in Illinois. Thank God for the service of ” Silver Connections”.

They were immediate, caring, understanding, patient and EXTREMELY helpful in assisting us in locating a highly qualified and safe environment for mom to live in. They followed up with us to see how the process was going after they initially gave us places to go and see for ourselves that were with-in our area.

I highly suggest the use of their service for anyone embarking in this phase of assisting your parents. Silver Connections provides a wealth of information and/or directs you to exactly what you need to make your process as smooth and stress free as possible. Thank You Silver Connections!

Respectfully,

Michelle H.

 

We moved my mother and she is doing well.  Thank you for your support and guidance through this difficult period.  We certainly would have been even more lost if it wasn’t for your assistance. Dawn

 

Pat: I just realized that I never thanked you for your wonderful assistance on my Mother’s situation. I truly appreciated your expertise and your generosity of time. You were so incredible helpful -we havefollowed up with the attorney you recommended and are setting up an appt for the family.

Your own experience was truly insightful and helpful to me personally….I have been frustrated by some family members’ lack of help, etc. It was good to hear that we are not unique….

Thanks again — you helped me more than I can tell you!

Sincerely,

Liz L.

 

Our frantic call to your origination was met with passion and care, which made us feel as though we truly had an ali in dealing with a vary bad situation. You have given our family options that we had no idea were out there! Silver Connections is a great resource for families who have tough decision’s to make regarding there loved ones. THANK YOU!!!

Sincerely,

Jeff K

 

Thanks so much, I Will call and see what’s available for touring these places tomorrow.  It is so GOOD to have an Advocate!  Will be in touch and will hopefully hear from Sue at Lexington soon.  I enjoyed our conversation.

 

Carol V.


My husband and I wish to Thank you and Silver Connections for all of your help. We have been extremely impressed with the business ethics and care put into your job. Both nursing homes we check out were places my husband said he thought he could stay in.

I have already told many people about your service and will keep it handy when needed.

Thank you again for everything.

Susan W.


I hope you are doing well..I just spoke to Janice M. today and it sounds like she has made up her mind on where she is going to place her mother. Thank you for helping her out.; whoever you have assisting her is doing a great job. Janice gave her very high marks. …You know more about the facilities and what they are looking for than I do.

Thanks,

John – Elder Law Attorney


I appreciate your help -I first contacted you in August.  My father in law had some behavior issues and was forgetting to eat. So its been a journey, and continues to be, but I wanted to thank you for your help.  I am glad I saved the article you had in the Northwest Herald, knowing someday I would need help! I have also told people about the “Aid and Assistance” benefit for Veterans. My father in law is eligible for that, and we are in the process of getting that going. There is a lot to do, as we are preparing to sell his house, etc.

Thanks again for your help.

Rhonda F.


Thanks so much for calling – the service you provide is fabulous!

Joan G.


You have been the catalyst to making things happen and to finding the right place for us. We are so grateful and appreciative. Obviously, I will continue to refer people to you.

 

Paul F.


Thank you for your help!!!! I passed this on to my friend already. I TRULY appreciate your ability to help our ELDER population!!!!

Lyn T. RN, APN, AE-C, Advanced Practice Nurse

 

 

Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to let others know about your service.” ~Terri

 

“My Senior Care Consultant gave me the name of a nursing home that I would not have known about but for her” ~ B.B..

 

“My Senior Care Consultant has been so helpful, friendly, and always answers my questions. She is great!!!”~ Sharon C.

 

“I’m still working with Gail and she is wonderful” ~ Patti G.

 

“I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright”       ~Mary K.

 

“You have been a GREAT help with my Dad” ~ Cindy W.

 

“Very helpful” ~ Robert W.

 

“Kitty is a Godsend!! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! ”  ~ Mary B.

 

“Hello Pat, Thanks for the excellent follow up.  You guys are great!” ~ Valerie

 

“Has been wonderful. I consider myself lucky to have been introduced to her.  More people should know about your services” ~Craig W.

 

“She was very resourceful and very experienced.  Her follow through was outstanding” ~ Emily M.

 

I want to thank you for your recommendation of The Ivy. We did not know about it or Supportive Living before you told me about them. I don’t know if it would be helpful to you for me to tell you about my mom’s transition from help at home to The Ivy. She is 90 years old, and may be one of the oldest ones at The Ivy. She is in pretty good shape mentally, but fairly frail physically. She entered Feb. 16, 2009, and we are so pleased with the services offered, the accessibility of the staff, and the real care and concern for mom’s well-being. Mom has always said, “NEVER put me in a home”. My sister worried that Mom would hate us forever if we pushed the issue. I insisted because her help at home was just not working any more. The transition has been somewhat amazing, and if she has the strength to participate in the activities, this could be a very good move for her. So far, she has said that she is “too busy” to go to too many activities. She has gone to some, and she does go down to the meals. It is taking time to get settled. Thank you for informing us about options we didn’t know we had.. Nona M.

 

Good morning , As I have expressed in the past, I cannot thank you enough for all of your help and support over the past three weeks.  Again, thank you – thank you – thank you.  As I told Allison this morning, we have many tax clients coming through our office in need of the service you provide.  With your permission, I will highly recommend Silver Connections to assist them with the senior housing needs! Once again, sincere thanks! Nancy

 

Hi, Pat My parents have settled into their new home. Thanks for all of your help. You have no idea how much it meant to me to have someone listen and be very, very helpful when we really needed an education and assistance in a very short time frame – and without having to make another financial investment. Thanks for all of your help and your kind, caring spirit. Pam

 

Dear Pat,

thank you for all of your help. You made the original research much more efficient for me, for which I am grateful.

I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a “home” was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from.

After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we made our selection to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand.I can’t emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, with warmest regards Carol M.

 

Pat – I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again! Paul

 

Dear Pat,

Thanks so much for your great suggestions, and for the time you’ve spent talking with me and doing research for my family. I’m especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the other website that I checked last night. After I talked with you this morning, I called both places you suggested and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Gina are sending me brochures by mail. I’ve called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn’t aware that they now include assisted living help in addition to their retirement options.) So we are now very prepared to see my Dad and his doctor on Thursday. I think we have now found the perfect solution for our family’s needs. Thanks again VERY much. Sincerely, Pam

 

Hi Pat, I just wanted you to be one of the first to know–my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There still needs to be all the paperwork done for my Mom and my Dad still needs to sell his house, but at least they have both now been accepted. The move won’t take place until a room opens up for my mom. We are all so thrilled for them. Of course we’d like for them to both be completely well and able to live together on their own, but this set-up is the next best thing! Thanks so much again for all the help you have been in bringing this all to pass. I wouldn’t have even known about this property if you hadn’t told me about it! I’m grateful to God for leading me to you. Sincerely, Pam W.

 

Hi Pat, Thank you for the support and continued care. We currently don’t know Mom’s condition..until all the test results are in. Probably in a couple of days. Then she’s off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent – then it might be affordable for them down here. If not, then we will have to look for alternatives. Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We’ll keep in touch as to what’s happening with Mom, and how we can best proceed. Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family. Will keep in touch. ~L.

 

Hi Pat

Thank you so much for your help and guidance – my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a “roommate”. Thanks again for all your help – I would still be looking if it were not for you.  Take Care -Joan H.

 

Pat – Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I’ve already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information. Right now we’re still in the very preliminary stages of all of this, but you’ve already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat- This service has been a lifesaver! Thanks- Pam H

 

H i Pat! I just wanted to take a moment to thank you for all your support in helping with the needs of my mother, Gladys. You were extremely supportive in this very difficult time of emotions and making decisions. Of all the people I contacted, you offered the most feedback and emotional support. Mom passed away on July 28th and I am at peace with that, although sad. She is now just where she has wanted to be for quite sometime…with the Lord and the rest of her family. Again, thank you for your resources, but most of all for “being there”! Again, I thank you for all you have done. Warm Regards, Mary

 

Pat, I can’t express my gratitude enough. Your time spent with me yesterday on the phone and your rapid e-mail of information is so impressive. You have certainly found your niche! I will start calling some of the places you recommended today, and will be in touch with you soon. Thank you so very much. Sincerely, Ms. M

 

Hi, Pat, what a cute card! Well, we have made some progress. Thanks to you I think my mother will now be getting veteran’s benefits which will be a huge help. I feel so much better about that – at least I feel a little more prepared. Ms. K

 

Pat, I think about you all the time and how invaluable our one conversation was to me. You were certainly meant to be doing what you do. I will keep in touch. Many thanks,  Linda

 

My Senior Care Consultant really was very helpful and sincere in her desire to help me look for a new place to live. FW


 

I like best that your service doesn’t constantly try to contact me and waits for me to contact you with questions. It’s comforting to know you’re there whenever I feel the need to talk about my elderly family member. You’ve always been most helpful by sending newsletters…it’s reminds me that your service is available but doesn’t intrude.  maryray


 

thanks for calling and checking in with me on a regular basis. Calling and getting updates on my mom. Cheryl W


 

The woman I worked with was very helpful and provided very excellent information. My experience was excellent. Paula


Your the BEST! Mike M


 

Best was working with my Senior Care Consultant and having her contact facilities to send me information. She also was a wealth of information for recommendations. Nadine B


 

Very friendly and helpful!! This isn’t an easy task, but it makes it much more pleasant knowing we have a professional waiting in the wings to help us make the right decision. Someone who has the experienced needed to make a good decision. Windy S


 

Very knowledgeable and provided very important information. Joann P


 

I liked the fact that there was someone to help that was knowlegable in the area of senior care. Nancy


 

My Senior Care Consultant  was very professional and understanding of the challenges my family faced and quick in responding to our needs. Thank you! Perse F


 

Personalized service. Our Senior Care Consultant made us feel as though she had been where we are. Otto M


 

I was very pleased with everything. What a great service you provide ! Thank-you. Charles


 

Keep up the great work! ADTP


 

I sincerely appreciated the follow up and time given to me, even though there was not much to offer that my mother in law would agree too. Our Senior Care Consultant is a wonderful assett to your company. S Ross


 

I’m very happy that Silver Connections exist. Navigating an unknown world was so easy because of your services. Rebecca K


 

Providing VA information I did not know about was the best information. Kathy K


 

Everything about your services was more than I could ask for. Wendell


 

I feel 100% better on every level since contacting Kitty…as i am in the midst of this all-consuming situation, you might want to contact me again in a month or so for a more coherent evaluation with comments…right now, all I can say is I’m extremely grateful…JAH


 

I wouldnt know what I would have done with out you! Kitty is awesome!! KG


 

I liked the support our Senior Care Consultant gave me as well as her referrals and willingness to research facilities for my parents. Kathy M


 

Honesty is what I liked best about your services… BB


 

 

Very professional services. DW


 

Prompt friendly response with lots of information and support. MB


Someone really cared. Mayo


Listening to our needs for our Mom and being on a fixed income. Our Senior Care Consultant was able to provide me with not just one or two, but SEVERAL options that fit our criteria and “fixed income” needs. I certainly appreciate all her help and prompt response. We needed to turn around a decision rather quickly, so the timeframe was just super. Tolane


Your team understands the needs and how to help families that may not be ready to make tough decisions. LJB


It was wonderful to have resources available without having to reinvent the wheel – our Senior Care Consultant was able to give us information that we needed in a timely manner. She was also very empathetic to our situation, and her sensitivity was greatly appreciated. WP

Pat – I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again!  Paul Ross

 

 

Dear Pat, Thanks so much for your great suggestions, and for the time you’ve spent talking with me and doing research for my family. I’m especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the property website that I checked last night. After I talked with you this morning,I called both places and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Jina are sending me brochures by mail. I’ve called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn’t aware that they now include assisted living help in addition to their retirement options.)  So we are now very prepared to see my Dad and his doctor on Thursday. I think the place you suggested would be the perfect solution for our family’s needs. Thanks again VERY much. Sincerely, Pam Wolski

 

Hello Pat, Thanks for the excellent follow up.  You guys are great. I have very good news, my mom has made an almost 100% recovery from her fall in Dec.  She was in the hospital, rehab and group home until early May and with therapy she has progressed remarkably and is doing well back in her home with my Aunt.  The Dr. has also placed her on a mood elevator and her depression has all but disappeared.  She is chatty, alert and interested in things again. I don’t know what the future will bring but for now, all is well.  I will be sure to call on you again if the need arises. Thank you again for your follow through. Best Regards,  Valerie Missar 

 

Hi Pat,

I just wanted you to be one of the first to know–my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There still needs to be all the paperwork done for my Mom, and my Dad still needs to sell his house, but at least they have both now been accepted. The move won’t take place until a room opens up for my mom. They said it could be as early as early Nov. We are all so thrilled for them. Of course we’d like for them to both be completely well and able to live together on their own, but this set-up is the next best thing! Thanks so much again for all the help you have been in bringing this all to pass. I wouldn’t have even known about this property if you hadn’t told me about it! I’m grateful to God for leading me to you. Sincerely, Pam W.

Hi Pat, Thank you for the support and continued care. We currently don’t know Mom’s condition. Until all the test results are in. Probably in a couple of days. Then she’s off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent – then it might be affordable for them down here. If not, then we will have to look for alternatives.Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We’ll keep in touch as to what’s happening with Mom, and how we can best proceed. Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family. Will keep in touch. L.

 

Hi  Pat Thank you so much for your help and guidance – my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a “roommate”. Thanks again for all your help – I would still be looking if it were not for you. Take Care – Joan H.

 

Dear Pat, thank you for all of your help. You made the original research much more efficient for me, for which I am grateful. I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a “home” was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from. After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we chose a great place to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand. I can’t emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population, that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, With warmest regards Carol

“Good Morning Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to  let others know about your service.”~Terri

 

“Our Senior Care Consultant has been so helpful, friendly, and always answers my questions. She is great!!!”~SharonC.

 

“I’m still working with my Senior Care Consultant and she is wonderful” ~  Patti G.

 

“I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright”       ~Mary K.

 

“Our Senior Care Consultant has been a GREAT help with my Dad” ~ Cindy W.

 

“Very helpful” ~Robert W.

“Kitty is a Godsend !! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! ” ~ Mary B.

 

“There was a lovely gal I talked to several times who was working the weekend shift . Everyone I spoke to was kind, gentle, and very helpful. No question was too dumb”. That was very helpful to feel free to ask whatever I needed to know.” ~

Linda S.

“Has been wonderful. I consider myself lucky to have been introduced to her. More people should know about your services” ~Craig W.

 

“She was very resourceful and very experienced. Her follow thru was outstanding” ~ Emily M.

 

Pat – Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I’ve already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information.

 

Right now we’re still in the very preliminary stages of all of this, but you’ve already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat-This service has been a lifesaver! Thanks-Pam H

 

Hi, Pat Thanks for all of your help. You have no idea how much it meant to me to have someone listen and be very, very helpful when we really needed an education and assistance in a very short time frame – and without having to make another financial investment. Thanks for all of your help and your kind, caring spirit. Pam

 

Pat – I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again!  Paul Ross

 

 

Dear Pat, Thanks so much for your great suggestions, and for the time you’ve spent talking with me and doing research for my family. I’m especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the property website that I checked last night. After I talked with you this morning,

I called both places and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Jina are sending me brochures by mail. I’ve called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn’t aware that they now include assisted living help in addition to their retirement options.)  So we are now very prepared to see my Dad and his doctor on Thursday. I think the place you suggested would be the perfect solution for our family’s needs. Thanks again VERY much. Sincerely, Pam Wolski

 

Hello Pat, Thanks for the excellent follow up.  You guys are great. I have very good news, my mom has made an almost 100% recovery from her fall in Dec.  She was in the hospital, rehab and group home until early May and with therapy she has progressed remarkably and is doing well back in her home with my Aunt.  The Dr. has also placed her on a mood elevator and her depression has all but disappeared.  She is chatty, alert and interested in things again. I don’t know what the future will bring but for now, all is well.  I will be sure to call on you again if the need arises. Thank you again for your follow through. Best Regards,  Valerie Missar 

 

Hi Pat,

I just wanted you to be one of the first to know–my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There still needs to be all the paperwork done for my Mom, and my Dad still needs to sell his house, but at least they have both now been accepted. The move won’t take place until a room opens up for my mom. They said it could be as early as early Nov.

We are all so thrilled for them. Of course we’d like for them to both be completely well and able to live together on their own, but this set-up is the next best thing!

Thanks so much again for all the help you have been in bringing this all to pass. I wouldn’t have even known about this property if you hadn’t told me about it! I’m grateful to God for leading me to you. Sincerely, Pam W.

 

Hi Pat, Thank you for the support and continued care. We currently don’t know Mom’s condition. Until all the test results are in. Probably in a couple of days. Then she’s off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent – then it might be affordable for them down here. If not, then we will have to look for alternatives.Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We’ll keep in touch as to what’s happening with Mom, and how we can best proceed. Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family. Will keep in touch. L.

 

Hi  Pat Thank you so much for your help and guidance – my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a “roommate”. Thanks again for all your help – I would still be looking if it were not for you. Take Care – Joan H.

Dear Pat, thank you for all of your help. You made the original research much more efficient for me, for which I am grateful. I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a “home” was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from. After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we chose a great place to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand. I can’t emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population, that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, With warmest regards Carol

“Good Morning Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to  let others know about your service.”~Terri

 

“Our Senior Care Consultant has been so helpful, friendly, and always answers my questions. She is great!!!”~SharonC.

 

“I’m still working with my Senior Care Consultant and she is wonderful” ~  Patti G.

 

“I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright”       ~Mary K.

 

“Very helpful” ~Robert W.

 

“Kitty is a Godsend !! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! ” ~ Mary B.

“Has been wonderful. I consider myself lucky to have been introduced to her. More people should know about your services” ~Craig W.

 

“She was very resourceful and very experienced. Her follow thru was outstanding” ~ Emily M.

Pat – Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I’ve already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information.

 

Right now we’re still in the very preliminary stages of all of this, but you’ve already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat-This service has been a lifesaver! Thanks-Pam H

Happy Thoughts… Some of Our Testimonials

 

 

I want to THANK the Staff for helping my spouse and his brothers find placement for their Father. They were given 2 locations to visit … they could not have done this without your quick response and guidance.  I felt reassured that they were given clear direction and wonderful support in their nursing home requests!  The journey was softened on this phase of our lives because of your excellent staff and commitment to best practices! Fondly,

Georgene M. and the Family of Du Wayne M.


Kitty:

I had planned to call you today.  I moved Mom into Heritage Woods on Saturday.  They called me on 6/17 & asked if she could move in on the 22nd!   I couldn’t do it quite that fast — took last week off & spent the entire time cleaning out, packing & getting ready for the move.  So far, she seems to be adjusting well.

 

Thank you so much for all you help – I might never have found Heritage or learned of supportive living as an option for assisted living without you.

Peg G.


 

Kitty:  I want to try to express how grateful I am for all of your help in locating a home for my mom.  The words “Thank You” are just not good enough to express how much you helped us.  I am telling everyone about you.  I’m also telling everyone that finding a place for my mom must have occurred through a Divine Intervention that allowed me to find the right people to make this happen.   I am so grateful to Jill from Valparaiso, IN, Senior Center, also, for giving me your name.   One week after my brother’s unexpected death, I was able to move my mom into her new apartment at Franciscan Court Supportive Living Facility, after you told me about it two days before.  We are all still adjusting to the sudden change and loss in our lives, but things would have been incalculably more difficult if it hadn’t been for you.  I know this is your job, but you went above and beyond in helping me when we had an immediate need.

 

with sincere gratitude,

 

Janice N.


 

Hi, Pat. This is Renee  I got your name from Joan Barris a few weeks ago regarding my dad and VA and the excellent patches that they were refusing to do. I followed up with all of the ways that you suggested and the thing that seem to really hit a nerve was when my congressional office wrote them a letter because the next thing I know they called my mother and said that we didn’t have to do that, that the drug had been approved. Bottom line is that my father got his first batch of the stuff from the VA this week and so I guess that’s open the door for other vets who might benefits from that so I really appreciate what you did. You taking the time to help us and I just wanted to let you know that we were successful , Thank you very much.

 

Renee M.

 


Happy Holidays to you all and thank you so much for all you did for me and my parents.  I would love to make a contribution if you tell me how to do it.

We just moved my folks into Lincolnwood Place this week.  We were very pleased with both their selection which we accomplished with the help of Silver Connections and Linda Walker and with hiring of Paxem and the mover who you recommended and who did a superb job of moving them.

We have already referred your organization to several people including my parents’ realtor.  It was a savior for us.

 

Thanks again.

Sincerely,

Mimi and Keith P.


 

You’re very kind, Mom IS thriving at The Devonshire and thank you for the role you played in my visiting that facility. I cannot envision her anywhere else and I’m SO grateful to have her so close. We’ve become geographically close girlfriends as opposed to long-distance girlfriends. I feel very blessed, indeed.

Merry Christmas

Vivian B.


Mr. Harrington, I am writing to provide you with my email address, which I believe you must have on file as I received the CONNECTED LIVING EMAIL. I also want to take a few minutes to tell you how very pleased my mother and my family are with her decision to move to The Devonshire in late-October.

In just seven weeks, we have seen her make a remarkable turnaround. Her attitude, appearance, spirits and physical capabilities are much improved. She has become the independent, exceptional woman we have known and loved for many years. She enjoys the programs she’s seen, your excellent staff and the care they provide, the great food and companionship and overall ‘uplifting feeling’ of The Devonshire.

I find it hard to believe we could have found a more wonderful, suitable home where we feel confident and can see for ourselves that she is feeling at home. She is now four miles and a phone call away, and I’ve never lived close to her through my adult life.

Thank you for your leadership and for that of your fine staff and thank you for the excellent home you provide to her. I hope you will share this message with Tim, Lisa, Michelle, Sam and others that I do not know or haven’t had an opportunity to meet.

The Devonshire is a gift given to me this year, and it is one of the best gifts ever.

Sincerely,

Vivian B.


I just wanted to reach out to you to thank you so much for your assitance in at a critical time. . You helped me to find another place for my mother to live to make her last couple of months on this earth a little brighter and easier to bear and for that I am eternally greatful.. My mother passed on October 28th but she is in a far greater place feeling a whole lot better.  I wanted to let you know that you helped bring some joy to her heart and put a twinkle in her eye befor her demise.. Thank you so much for all of your help.

Tina A.


I moved my mother into Autumn Leaves on October 2nd.  So far things are going well.  It is not the small environment that I would prefer for my mother, however she is being cared for with respect and dignity which is very important since she is unable to communicate for herself.  It is also very nice that I am no longer treated as an employee of the facility…the caregivers actually take care of my mother’s needs regardless if I am there or not.Thank you sooooooooo much for your help.  You really make a difference in families lives.

Thanks again.

Manette D.


It was very nice to meet you today.  I had to go to work shortly after we spoke so I have not had an opportunity to look through all of the  material you gave me yet, but I want you to know that I really appreciate our conversation, your extensive knowledge, and your follow-up with the additional information.  I will be with my sister this weekend and I plan on giving her a copy of the book so she can also look through it.  Once we have done some more research, we will begin interviewing some of the other agencies you have indicated, and after that try to come up with some sort of a plan to get my parents to agree to at least visit a couple of the facilities.

Again, I thank you for your time and your extra effort by providing the names and contact information of the facilities that you think would most meet our needs.  You really went way beyond any expectations I had, and I appreciate your commitment to service. I will contact you in the future if I have any questions.

Most sincerely,

Sandie M.


Just wanted to let you know that my mom is moved in, settled and loving Victory Center, we do as well. Talk about a nice place with a wonderful staff, from the director to the aides to the maintenance staff, everyone has been wonderful to her. she has already made some lady friends (and a man or two) . they had a family bbq on Memorial Day that we attended, and at one point, my husband said, look at your mom, I haven’t seen her smile like that in years.

So my angel of mercy, I tip my hat to you for making this all possible. God will have a special place for you and I will always thank God for you.  Enjoy your summer!!!!!!

Lynda G

 

The help has been awesome! Every supportive living place has contacted me. My in-laws have agreed to visit Eastgate Manor in Algonquin IL. We don’t know how they will react, given they are very independent right now. Pauletta was extremely helpful. We are also going to visit Heritage Woods in South Elgin. Your service was great because the supportive living places all contacted me. I did not have to make a bunch of phone calls. I highly recommend Silver Connections to anyone looking for senior living options. Thanks again! Jill S.

 

“Recently as part of establishing our new Health Services business I signed up with several on-line lead and business listing services. A Silver Connection was clearly the easiest to use, had the best follow through, and most importantly got the information correct the first time around. The benefit to me was time savings (as compared to the others who did not get it right) and the peace of mind knowing my business information was properly and accurately publicized on the Web.” Jim Flickinger- President/Owner, BrightStar Healthcare of Dupage-Wheaton

 

Thanks Kitty…really, I mean that.   This info & your contacts will surely help us on this way.  It is good being “you”.

Tom

 

Thank you Thank you Thank you. You are GREAT!!!!

I just called and we are in the covering area and once I get the exact therapy dates and times I can set up service.

You have made my day… J Dawn M.

 

I do want to thank you for your assistance early on in this process. I am surprised that the process has improved so little from eight years ago when I was looking for similar assistance for my dad. It seems like AARP or Medicare would have made it more user friendly. All I can say is thank goodness for agencies such as yours. I found your services to be very reassuring and helpful. Keep up the good work.

Thanks again,

Diane L.

 

Thank you so much for taking the time today to discuss my mother’s needs for a part-time (8-10 hrs/wk) in-home companion.  Your expertise with the needs of dementia patients is obvious, and left me feeling hopeful that we’ll find the right person for my mother.  My father is doing a great job as her caretaker, but it’s apparent that he now needs regular assistance beyond what our family can offer. I followed the directions in your e-mail, & easily accessed the information on the three home healthcare agencies you recommended.  I will call them on Monday to begin the process. There’s a plethora of other information available on your site, too, that I’m sure our family will find helpful.

 

I’ll keep in contact with you and will be happy to provide feedback on any of your recommended providers. How comforting to know that the agencies you suggested have a proven track record with your other clients.  My first contact with you and your organization, Silver Connections, has been a very positive one.  I greatly appreciate your kindness in helping us help our parents maintain their quality of life.

Thanks Eileen D.

 

Hello

In September of 2008 it was time for more assistance for my mother of 87 years old to live out the rest of her life as full as possible. I live in Arizona, but my brother and his family who had been taking care of mom live in Illinois. Thank God for the service of ” Silver Connections”.

They were immediate, caring, understanding, patient and EXTREMELY helpful in assisting us in locating a highly qualified and safe environment for mom to live in. They followed up with us to see how the process was going after they initially gave us places to go and see for ourselves that were with-in our area.

I highly suggest the use of their service for anyone embarking in this phase of assisting your parents. Silver Connections provides a wealth of information and/or directs you to exactly what you need to make your process as smooth and stress free as possible. Thank You Silver Connections!

Respectfully,

Michelle H.

 

We moved my mother and she is doing well.  Thank you for your support and guidance through this difficult period.  We certainly would have been even more lost if it wasn’t for your assistance. Dawn

 

Pat: I just realized that I never thanked you for your wonderful assistance on my Mother’s situation. I truly appreciated your expertise and your generosity of time. You were so incredible helpful -we havefollowed up with the attorney you recommended and are setting up an appt for the family.

Your own experience was truly insightful and helpful to me personally….I have been frustrated by some family members’ lack of help, etc. It was good to hear that we are not unique….

Thanks again — you helped me more than I can tell you!

Sincerely,

Liz L.

 

Our frantic call to your origination was met with passion and care, which made us feel as though we truly had an ali in dealing with a vary bad situation. You have given our family options that we had no idea were out there! Silver Connections is a great resource for families who have tough decision’s to make regarding there loved ones. THANK YOU!!!

Sincerely,

Jeff K

 

Thanks so much, I Will call and see what’s available for touring these places tomorrow.  It is so GOOD to have an Advocate!  Will be in touch and will hopefully hear from Sue at Lexington soon.  I enjoyed our conversation.

 

Carol V.


My husband and I wish to Thank you and Silver Connections for all of your help. We have been extremely impressed with the business ethics and care put into your job. Both nursing homes we check out were places my husband said he thought he could stay in.

I have already told many people about your service and will keep it handy when needed.

Thank you again for everything.

Susan W.


I hope you are doing well..I just spoke to Janice M. today and it sounds like she has made up her mind on where she is going to place her mother. Thank you for helping her out.; whoever you have assisting her is doing a great job. Janice gave her very high marks. …You know more about the facilities and what they are looking for than I do.

Thanks,

John – Elder Law Attorney


I appreciate your help -I first contacted you in August.  My father in law had some behavior issues and was forgetting to eat. So its been a journey, and continues to be, but I wanted to thank you for your help.  I am glad I saved the article you had in the Northwest Herald, knowing someday I would need help! I have also told people about the “Aid and Assistance” benefit for Veterans. My father in law is eligible for that, and we are in the process of getting that going. There is a lot to do, as we are preparing to sell his house, etc.

Thanks again for your help.

Rhonda F.


Thanks so much for calling – the service you provide is fabulous!

Joan G.


You have been the catalyst to making things happen and to finding the right place for us. We are so grateful and appreciative. Obviously, I will continue to refer people to you.

 

Paul F.


Thank you for your help!!!! I passed this on to my friend already. I TRULY appreciate your ability to help our ELDER population!!!!

Lyn T. RN, APN, AE-C, Advanced Practice Nurse

 

 

Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to let others know about your service.” ~Terri

 

“My Senior Care Consultant gave me the name of a nursing home that I would not have known about but for her” ~ B.B..

 

“My Senior Care Consultant has been so helpful, friendly, and always answers my questions. She is great!!!”~ Sharon C.

 

“I’m still working with Gail and she is wonderful” ~ Patti G.

 

“I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright”       ~Mary K.

 

“You have been a GREAT help with my Dad” ~ Cindy W.

 

“Very helpful” ~ Robert W.

 

“Kitty is a Godsend!! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! ”  ~ Mary B.

 

“Hello Pat, Thanks for the excellent follow up.  You guys are great!” ~ Valerie

 

“Has been wonderful. I consider myself lucky to have been introduced to her.  More people should know about your services” ~Craig W.

 

“She was very resourceful and very experienced.  Her follow through was outstanding” ~ Emily M.

 

I want to thank you for your recommendation of The Ivy. We did not know about it or Supportive Living before you told me about them. I don’t know if it would be helpful to you for me to tell you about my mom’s transition from help at home to The Ivy. She is 90 years old, and may be one of the oldest ones at The Ivy. She is in pretty good shape mentally, but fairly frail physically. She entered Feb. 16, 2009, and we are so pleased with the services offered, the accessibility of the staff, and the real care and concern for mom’s well-being. Mom has always said, “NEVER put me in a home”. My sister worried that Mom would hate us forever if we pushed the issue. I insisted because her help at home was just not working any more. The transition has been somewhat amazing, and if she has the strength to participate in the activities, this could be a very good move for her. So far, she has said that she is “too busy” to go to too many activities. She has gone to some, and she does go down to the meals. It is taking time to get settled. Thank you for informing us about options we didn’t know we had.. Nona M.

 

Good morning , As I have expressed in the past, I cannot thank you enough for all of your help and support over the past three weeks.  Again, thank you – thank you – thank you.  As I told Allison this morning, we have many tax clients coming through our office in need of the service you provide.  With your permission, I will highly recommend Silver Connections to assist them with the senior housing needs! Once again, sincere thanks! Nancy

 

Hi, Pat My parents have settled into their new home. Thanks for all of your help. You have no idea how much it meant to me to have someone listen and be very, very helpful when we really needed an education and assistance in a very short time frame – and without having to make another financial investment. Thanks for all of your help and your kind, caring spirit. Pam

 

Dear Pat,

thank you for all of your help. You made the original research much more efficient for me, for which I am grateful.

I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a “home” was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from.

After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we made our selection to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand.I can’t emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, with warmest regards Carol M.

 

Pat – I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again! Paul

 

Dear Pat,

Thanks so much for your great suggestions, and for the time you’ve spent talking with me and doing research for my family. I’m especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the other website that I checked last night. After I talked with you this morning, I called both places you suggested and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Gina are sending me brochures by mail. I’ve called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn’t aware that they now include assisted living help in addition to their retirement options.) So we are now very prepared to see my Dad and his doctor on Thursday. I think we have now found the perfect solution for our family’s needs. Thanks again VERY much. Sincerely, Pam

 

Hi Pat, I just wanted you to be one of the first to know–my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There still needs to be all the paperwork done for my Mom and my Dad still needs to sell his house, but at least they have both now been accepted. The move won’t take place until a room opens up for my mom. We are all so thrilled for them. Of course we’d like for them to both be completely well and able to live together on their own, but this set-up is the next best thing! Thanks so much again for all the help you have been in bringing this all to pass. I wouldn’t have even known about this property if you hadn’t told me about it! I’m grateful to God for leading me to you. Sincerely, Pam W.

 

Hi Pat, Thank you for the support and continued care. We currently don’t know Mom’s condition..until all the test results are in. Probably in a couple of days. Then she’s off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent – then it might be affordable for them down here. If not, then we will have to look for alternatives. Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We’ll keep in touch as to what’s happening with Mom, and how we can best proceed. Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family. Will keep in touch. ~L.

 

Hi Pat

Thank you so much for your help and guidance – my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a “roommate”. Thanks again for all your help – I would still be looking if it were not for you.  Take Care -Joan H.

 

Pat – Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I’ve already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information. Right now we’re still in the very preliminary stages of all of this, but you’ve already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat- This service has been a lifesaver! Thanks- Pam H

 

H i Pat! I just wanted to take a moment to thank you for all your support in helping with the needs of my mother, Gladys. You were extremely supportive in this very difficult time of emotions and making decisions. Of all the people I contacted, you offered the most feedback and emotional support. Mom passed away on July 28th and I am at peace with that, although sad. She is now just where she has wanted to be for quite sometime…with the Lord and the rest of her family. Again, thank you for your resources, but most of all for “being there”! Again, I thank you for all you have done. Warm Regards, Mary

 

Pat, I can’t express my gratitude enough. Your time spent with me yesterday on the phone and your rapid e-mail of information is so impressive. You have certainly found your niche! I will start calling some of the places you recommended today, and will be in touch with you soon. Thank you so very much. Sincerely, Ms. M

 

Hi, Pat, what a cute card! Well, we have made some progress. Thanks to you I think my mother will now be getting veteran’s benefits which will be a huge help. I feel so much better about that – at least I feel a little more prepared. Ms. K

 

Pat, I think about you all the time and how invaluable our one conversation was to me. You were certainly meant to be doing what you do. I will keep in touch. Many thanks,  Linda

 

My Senior Care Consultant really was very helpful and sincere in her desire to help me look for a new place to live. FW


 

I like best that your service doesn’t constantly try to contact me and waits for me to contact you with questions. It’s comforting to know you’re there whenever I feel the need to talk about my elderly family member. You’ve always been most helpful by sending newsletters…it’s reminds me that your service is available but doesn’t intrude.  maryray


 

thanks for calling and checking in with me on a regular basis. Calling and getting updates on my mom. Cheryl W


 

The woman I worked with was very helpful and provided very excellent information. My experience was excellent. Paula


Your the BEST! Mike M


 

Best was working with my Senior Care Consultant and having her contact facilities to send me information. She also was a wealth of information for recommendations. Nadine B


 

Very friendly and helpful!! This isn’t an easy task, but it makes it much more pleasant knowing we have a professional waiting in the wings to help us make the right decision. Someone who has the experienced needed to make a good decision. Windy S


 

Very knowledgeable and provided very important information. Joann P


 

I liked the fact that there was someone to help that was knowlegable in the area of senior care. Nancy


 

My Senior Care Consultant  was very professional and understanding of the challenges my family faced and quick in responding to our needs. Thank you! Perse F


 

Personalized service. Our Senior Care Consultant made us feel as though she had been where we are. Otto M


 

I was very pleased with everything. What a great service you provide ! Thank-you. Charles


 

Keep up the great work! ADTP


 

I sincerely appreciated the follow up and time given to me, even though there was not much to offer that my mother in law would agree too. Our Senior Care Consultant is a wonderful assett to your company. S Ross


 

I’m very happy that Silver Connections exist. Navigating an unknown world was so easy because of your services. Rebecca K


 

Providing VA information I did not know about was the best information. Kathy K


 

Everything about your services was more than I could ask for. Wendell


 

I feel 100% better on every level since contacting Kitty…as i am in the midst of this all-consuming situation, you might want to contact me again in a month or so for a more coherent evaluation with comments…right now, all I can say is I’m extremely grateful…JAH


 

I wouldnt know what I would have done with out you! Kitty is awesome!! KG


 

I liked the support our Senior Care Consultant gave me as well as her referrals and willingness to research facilities for my parents. Kathy M


 

Honesty is what I liked best about your services… BB


 

 

Very professional services. DW


 

Prompt friendly response with lots of information and support. MB


Someone really cared. Mayo


Listening to our needs for our Mom and being on a fixed income. Our Senior Care Consultant was able to provide me with not just one or two, but SEVERAL options that fit our criteria and “fixed income” needs. I certainly appreciate all her help and prompt response. We needed to turn around a decision rather quickly, so the timeframe was just super. Tolane


Your team understands the needs and how to help families that may not be ready to make tough decisions. LJB


It was wonderful to have resources available without having to reinvent the wheel – our Senior Care Consultant was able to give us information that we needed in a timely manner. She was also very empathetic to our situation, and her sensitivity was greatly appreciated. WP