Fan Mail

Many times the only reward we receive working with a family, senior or professional is a thank-you. Our Senior Care Consultants freely give their time to many in need without any compensation. They also engage in countless hours of volunteer work as well as on uncompensated nonprofit boards and community activities that support the homeless, seniors, veterans and community education. If you have been helped by our team please send us a testimonial or thank-you we will cherish it. 

 

Hi, Pat
Thanks for all of your help. You have no idea how much it meant to me to have someone listen and be very, very helpful when we really needed an education and assistance in a very short time frame - and without having to make another financial investment. Thanks for all of your help and your kind, caring spirit.
Pam 

 

Pat - I wanted to express my gratitude for providing information about the retirement facilities in the Chicago area.  You were a big help and made the process much easier.  I will definitely refer other people in a similar situation as me to your service.  Let me know if there is anything that I can do to help you and your organization. Thanks again!  Paul Ross 

 

 

Dear Pat, Thanks so much for your great suggestions, and for the time you've spent talking with me and doing research for my family. I'm especially glad that you called this morning (Tuesday), because you cleared up some misconceptions that I had gotten from the property website that I checked last night. After I talked with you this morning,I called both places and both were very helpful to me. (I told them that you had referred me to them.) Diane faxed me some info, and both Diane and Jina are sending me brochures by mail. I've called by brother and sister-in-law in Wheaton to tell them about the options, and they are very interested, too. (My sister in law had been familiar with one of the places, but she wasn't aware that they now include assisted living help in addition to their retirement options.)  So we are now very prepared to see my Dad and his doctor on Thursday. I think the place you suggested would be the perfect solution for our family's needs. Thanks again VERY much. Sincerely, Pam Wolski

 

Hello Pat,
Thanks for the excellent follow up.  You guys are great.
I have very good news, my mom has made an almost 100% recovery from her fall in Dec.  She was in the hospital, rehab and group home until early May and with therapy she has progressed remarkably and is doing well back in her home with my Aunt.  The Dr. has also placed her on a mood elevator and her depression has all but disappeared.  She is chatty, alert and interested in things again.
I don't know what the future will bring but for now, all is well.  I will be sure to call on you again if the need arises. Thank you again for your follow through. Best Regards,  Valerie Missar  

 

Hi Pat,

I just wanted you to be one of the first to know--my Mom and Dad have been both accepted now at the property we selected. We are SO happy about it. There
still needs to be all the paperwork done for my Mom, and my Dad still needs to sell his house, but at least they have both now been accepted. The move
won't take place until a room opens up for my mom. They said it could be as early as early Nov. We are all so thrilled for them. Of course we'd like for them to both be completely well and able to live together on their own, but this set-up is the next best thing! Thanks so much again for all the help you have been in bringing this all to pass. I wouldn't have even known about this property if you hadn't told me about it! I'm grateful to God for leading me to you. Sincerely, Pam W. 

Hi Pat,
Thank you for the support and continued care. We currently don't know Mom's condition. Until all the test results are in. Probably in a couple of days. Then she's off to therapy which, based on her ability to recover, will determine the type of assisted living they will need. If it can be independent - then it might be affordable for them down here. If not, then we will have to look for alternatives.Thank you for finding the alternatives. And thank you so very much for all the help. You really took a whole lot of stress off of all of us. We'll keep in touch as to what's happening with Mom, and how we can best proceed.
Its a pleasure working with someone like you. I can not thank you enough for your quick response and caring attitude. Ditto from the rest of the family.
Will keep in touch. L.

 

Hi  Pat
Thank you so much for your help and guidance - my mom is going through a period of adjustment, but everyone seems to be very willing to help.  She loves the place and is thrilled at having a "roommate". Thanks again for all your help - I would still be looking if it were not for you. Take Care - Joan H. 

Dear Pat, thank you for all of your help. You made the original research much more efficient for me, for which I am grateful.
I did use the list that you sent to me to research places that I felt would be best suited to serve the needs of my mother. I need to tell you though, when I set out on this journey, I was racked with feelings of guilt and depression. The very thought of having to place my mother in a "home" was dreadful. I am happy to say the journey was an enlightening and rewarding one. With the list that you provided in hand, I proceeded to narrow the field to 12 places that were in my desired area. I made appointments at each, and set out to investigate. Since I was doing the leg work for my siblings, I had intended to narrow the field to three, feeling that that would be easy. It was actually difficult, because out of these 12 places, I would have been comfortable with 10 of them. It was reassuring that here were so many fine, caring places to chose from. After narrowing the field to three, my siblings then went to take a look. We complied our overall views and impressions of each place, looking at the facility itself, the level of activities, and the mount of care and empathy expressed by the staff towards the residents. We looked at the residents that were living there, and tried to assess their feelings about where they were living, and the care that they were receiving. After compiling all of this information, we chose a great place to place our mother. We will be moving her in this coming Thursday, the 11th of September. I am confident that the level of care with dignity that she will receive there is going to exceed all expectations that we may have. It is a safe, nurturing environment, that I know she will enjoy.

I truly feel, that if I had not found your website, we would not be at this point for her. I would still be going through yellow pages looking at places that did not meet my original criteria, feeling overwhelmed by the task at hand. I can't emphasize enough how I appreciated the ease of use of your website. You took a potential nightmare, and turned it into a more positive and uplifting journey. I now know that there ARE places suited to the needs of an aging population, that will give care, compassion, and most of all dignity to the elderly. Thank you Pat, With warmest regards Carol  

"Good Morning
Thanks for all of the info I received from you. I want to thank you for all your help and insight and most importantly your understanding.  It is nice to know there are services like Silver Connections you can go to for help  I will make sure to  let others know about your service."~Terri 

 

"Paula has been so helpful, friendly, and always answers my questions. She is great!!!"~SharonC.

 

"I'm still working with my Senior Care Consultant and she is wonderful" ~  Patti G. 

 

"I could not have talked to a better person. Kitty was so helpful, She even called back to see if everything turned out alright"       ~Mary K.

 

"Jennifer has been a GREAT help with my Dad" ~ Cindy W.

 

"Very helpful" ~Robert W.

"Kitty is a Godsend !! With her help, and follow up calls we really feel like we have somebody that really cares about all our needs and concerns. GOD BLESS HER ! " ~ Mary B.

 

"There was a lovely gal I talked to several times who was working the weekend shift (Ellen). Everyone I spoke to was kind, gentle, and very helpful. No question was too dumb". That was very helpful to feel free to ask whatever I needed to know." ~

Linda S.

"Has been wonderful. I consider myself lucky to have been introduced to her. More people should know about your services" ~Craig W.

 

"She was very resourceful and very experienced. Her follow thru was outstanding" ~ Emily M. 

Pat - Thank you so much for the follow up.  I spent some time this morning on the phone w/your associate, and she was wonderful, and very helpful.  Also, I've already received calls from several Home Care agencies (and let them know that you referred me), and got a lot of great information.

 

Right now we're still in the very preliminary stages of all of this, but you've already done so much and provided such valuable information, I want to let you know how much it is appreciated. Regards, Andrea B.

 

Pat-This service has been a lifesaver!
Thanks-Pam H